AI-POWERED SCHEDULING
A Smart Delivery App for Warehouses
Projexn empowers small-to-medium businesses (SMBs) in construction and warehousing to streamline operations through AI-driven logistics tools, including fleet management SaaS platforms and driver-facing mobile apps.
Timeline
From explorations to final designs in 12 weeks while working with multiple projects at the same time
Background
RunTrac is a delivery logistics platform designed to eliminate chaos in construction and warehousing operations. RunTrac focuses on industrial workflows, addressing miscommunication and delays in warehousing and construction.
This category details the step-by-step approach taken during the project, including research, planning, design, development, testing, and optimization phases.
Research & Planning
Started with a whiteboarding session involving the CEO (a construction/warehousing veteran) and key stakeholders to map pain points. To validate these claims, visited warehouses to observe their daily operations, focusing on order fulfillment bottlenecks.
Design & Prototyping
Mapped detailed user flows, built high-level prototypes, and designed the final UI based on research and user mental models. Conducted stakeholder testing on prototypes before finalizing visual design to reduce revisions and ensure alignment with user needs
Development & Implementation
Collaborated closely with the development team, maintaining constant communication to ensure accurate design implementation. Leveraged agile methodologies to build the scheduling app from the ground up, prioritizing features based on user feedback and technical feasibility.
Testing & Optimization
Conducted rigorous testing across devices and platforms to ensure compatibility and performance. Led usability testing sessions with drivers and warehouse managers, observing real-world interactions with the app. Gathered feedback through beta testing and iteratively refined the experience based on usability metrics and user satisfaction
The resulting product is a user-friendly delivery application that provides a smooth interface, enabling both individuals and businesses to manage their schedules with ease.
Optimized Route Planning
Drivers get a pre-planned route, reducing the need for manual decision-making.
Easy access to details
Designed the home screen to include a route overview, a list of jobs, and access to all trucks for better daily planning.
Digital Proof of Delivery:
Replicated the existing flow of traditional dockets in the app to maintain the drivers' mental model, ensuring minimal learning curve.
Here, the outcomes and achievements of the project are highlighted, including user feedback, adoption rates, and industry recognition.
Increased Efficiency
warehouse and drivers reported significant time savings and improved productivity through optimized scheduling recommendations. With 80% reduction in driver idle time with real-time scheduling alerts.
Positive User Feedback
Increased adoption by pilot warehouses, replacing legacy whiteboards. Reported 50% faster order fulfilment via scheduling board and RunTrac mobile application.
Growing User Base
The app quickly gained traction among individuals and warehouses, with a steady increase in new user base in contact with new warehouses and individuals to expand to different states.